(910) 202-9165CUSTOMER SERVICE

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Gamersroll | A Division Of LogosDirect

Customer Service Hours: M-F 9AM-5PM EST
 
Call Us 910-398-6202


How soon can I have my order?
Can discounts be combined?

Do you have a printed pricelist?
Do you carry seconds?
Do you ship COD?
How do I exchange or return an order?
How can I quickly reorder?
Do you ship internationally?
Terms and Conditions

 

 

How soon can I have my order?
Order processing time is 3-5 business days (M-F). Your order will ship after that time. Orders placed after 1 PM EST M-F will count towards the next business day. Orders placed over the weekend will start processing on the next business day.

 

Can discounts be combined?
Discounts are unable to be combined.  

 

Do you have a printed pricelist?
No, unfortunately pricing can change quickly. Due to this, we do not provide a printed pricelist.

 

Why does my credit card statement list you as Logosdirect?
Your credit card will be billed under our parent company LOGOSDIRECT. Please note that this will be the name that will appear on your credit card statement.

 

Do you ship COD?
No, this option is not available.

 

How do I return an order?
Gamersroll will accept returns on all unopened products within 2 weeks of delivery. You must contact Gamersroll prior to returning to receive an RA number. Returns without an RA number will not be accepted. Gamersroll does not cover shipping costs on returns and all returns are subject to a 15% restocking fee. The restocking fee is waived if store credit is elected as the refund method. If you received free shipping the original shipping amount will be deducted from the refund.

 

How can I quickly reorder?
All of your orders are kept within your account that can be viewed when you login. You can view all of your past orders and reorder with one press of a button.

 

Do you ship internationally?
We offer delivery to Canada. Please note that you will be responsible for duties and taxes upon delivery. We cannot ship Wizards of the Coast products outside the U.S.. 

 

Terms and Conditions
All purchases by each buyer from Gamersroll and shipment of goods by Gamersroll are subject to the following terms and conditions, to the extent not in conflict with any written document signed by Gamersroll: 1.Ordering. Each incoming purchase order or other order by any means is a binding offer by Purchaser to purchase from Gamersroll. Such offer may be accepted by Gamersroll by confirmation, by performance or the making of arrangements preparatory to performance, or in any other appropriate manner. All orders are non-cancelable and non-returnable unless Gamersroll agrees to the contrary in a signed writing. 2.Terms of Sale. Acceptance of an order by Gamersroll is expressly limited to these terms and conditions and those set forth in any written quotation from Gamersroll. Any additional terms on Purchaser's form are objected to and rejected, and shall be deemed a material alteration hereof. Purchaser agrees that any additional terms on any purchase form from Purchaser are superseded by these terms and conditions, that such additional terms are not part of the agreement between Purchaser and Gamersroll.3.Pricing. Except to the extent Gamersroll has given a written quotation which Purchaser has accepted by placing a purchase order within the time specified above, pricing is subject to adjustment to reflect Gamersroll prices in effect at the time of shipment, and in all events pricing is subject to change upon the occurrence of a force majeure event (as provided below). Purchaser must inquire in advance of ordering for Gamersroll standard order quantity for each item. Purchaser shall pay all sales, use and other local, state and federal taxes and impositions, except Gamersroll income taxes, due or arising in connection with the sale of goods by Gamersroll to Purchaser or applicable to the goods after delivery. 4.Payment. Orders other than on open accounts must be prepaid on terms acceptable to Gamersroll. Purchaser shall pay all wire, electronic transfer and similar fees. Purchaser agrees to pay all court costs and attorneys' fees incurred by Gamersroll in collection of any amounts due from Purchaser or due to Purchaser's breach of any of these terms and conditions. Gamersroll reserves a security interest in all goods as security for the payment of the price and all other obligations of Purchaser. 5.Shipping. Gamersrollor its agent may ship and pack the goods, select a carrier, make a transportation contract, and put the goods into the possession of a carrier, in any manner and on any terms Gamersroll or its agent may see fit. Gamersroll standard method of shipping is UPS Ground. All other shipping methods must be clearly indicated on all orders prior to order confirmation. Purchaser shall pay all costs of shipping. Title to goods shall pass to Purchaser upon delivery of same to a carrier, F.O.B. place of shipment. Occasionally, some orders may ship as partial orders. If an item is short, it may be back ordered and shipped separately at a later date. Subject to paragraph 6 below, if Purchaser requires its order to ship complete, Purchaser must indicate such on Purchaser's original order. 6.Shipping Discrepancies. Shipping discrepancies include quantity, item, incorrect shipping method, packaging and damage. It is Purchaser's responsibility to confirm its receipt of order by reviewing Gamersroll packing slip and physically reviewing the goods. All discrepancies must be reported to Gamersroll within 48 hours of receipt (as reflected by carrier's proof of delivery) or Purchaser will be deemed to have accepted such shipment and such shipment shall be deemed to be free of discrepancies. 7.Returns. No goods may be returned to Gamersroll without Gamersroll prior written consent, and then only to the extent of the quantity and under the terms and conditions set forth in such writing. All returns must be approved by Gamersroll in its sole discretion, and are subject to a restocking fee. Receipt of a returned merchandise authorization (RMA) number does not guarantee a credit for returned merchandise. 8.Force Majeure. In no event shall Gamersroll be liable for, or be considered to be in breach of its obligations to Purchaser, because of any breach, default, or delay in the performance of any of its obligations occasioned by occurrences or contingencies considered 'force majeure' including, but not limited to, delay caused by inability to obtain transportation, inability to obtain materials, delay in transit from a manufacturer or supplier or failure to make delivery by a manufacturer or supplier, shortage of fuel, failure of sources of supplies, breach or default by a supplier, strike, lock out, labor disputes, disasters, fire, flood, accident, invasion, riot, war, revolution, embargo, restraint, acts of God, disease, epidemic, public health crisis, substantial increases in the price of goods (as defined below), materials, parts, supplies, shipping costs, customs duties, taxes or other costs, failure of electronic equipment, software and/or Internet service, currency exchange rate fluctuations greater than 20% over a twelve-month period, demand of the United States or any other government, failure of any other party to perform its obligations, or any other cause or contingency beyond Gamersroll control which shall prevent or materially impair Gamersroll from performing in the normal and usual course of its business in a profitable fashion. A 'substantial increase' shall be defined to mean an increase of more than 20% over the previous twelve-month period.  9.Limited Warranty. Gamersroll warrants that the goods will at the time of delivery conform to the description made in the applicable catalog and that Purchaser will acquire good title to the goods. Gamersroll MAKES NO OTHER AFFIRMATIONS, PROMISES, OR WARRANTIES, EXPRESS OR IMPLIED, as to the condition, quality or characteristics of the goods, or as to any other matter whatsoever. Gamersroll SPECIFICALLY DISCLAIMS AND EXCLUDES ANY WARRANTY OF MERCHANTABILITY AND ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. In the event of any breach of the warranty made herein, Gamersroll will, upon reasonable notice from Purchaser, either replace the affected goods or refund the purchase price paid by Purchaser to Gamersroll for the affected goods, at Gamersroll option. The foregoing shall constitute the SOLE AND EXCLUSIVE REMEDY for any breach of warranty. This exclusive remedy shall not be deemed to have failed of its essential purpose under any circumstances. Gamersroll SHALL NOT BE LIABLE FOR INCIDENTAL DAMAGES, FOR CONSEQUENTIAL DAMAGES, FOR BREACH OF WARRANTY DAMAGES, OR FOR ANY OTHER DAMAGES OF ANY KIND. 10.Governing Law. These terms and conditions shall be governed by and construed in accordance with the laws of the State of North Carolina. Purchaser specifically consents to the jurisdiction of the state and federal courts of the State of North Carolina situated in Wilmington, North Carolina with respect to any dispute arising between Purchaser and Gamersroll under these terms and conditions or in connection with any goods purchased by Purchaser from Gamersroll, and agrees that all actions shall be brought and maintained in such courts. None of the products sold through this website are designed or intended primarily for children 12 years or younger. No product is represented in its packaging, display, promotion or advertising as appropriate for use by children 12 years of age or younger.